XM｜Q&A about Trading
Are funds deposited with XM safe?
XM holds the clients' funds in 'Segregated Funds Custody.' Even in the case of our bankruptcy, clients' funds are completely segregated from company's operating funds and deposit as well as the profit you have earned are all secured, so feel at ease.
2021.12.15
Can I make an inquiry in other languages than english with XM?
XM deals with mail service in more than 26 languages and live chat service in 26 languages. Those who do not have a confidence in English can make an inquiry in other languages, so feel at ease.
2021.12.15
Is there any case where XM intervenes in execution?
No, there is no intervention in the trading as XM deploys fair order system called next generation NDD. XM does not intevene against client's interest for client's order and provides fair and transparent trade environment.
2021.12.15
Why is XM popular among other overseas FX brokerage houses?
XM has 'Plentiful bonus campaign' unprecedented in other companies and '1:1,000 high leverage trade,' adding to these, 'Splendid execution power with No requote/No rejection,' 'rapid and safe Deposit/Withdrawal procedure,' '24 hour multiple language support.' These services are appreciated among other overseas FX brokerage houses and acquired a reputation from clients.
2021.12.06
Can I trade at ease with XM? Tell me about compensation and support.
XM provides traders with systems and services in order for traders to trade at ease such as 'Negative balance protection,' 'Segregated funds custody,' '24 hour support.' XM also prepares various services where it puts the priority on the client's ease and convenience.
2021.12.06
I was recommended XM. Why is XM so popular?
Plentiful bonus system, 'Rapid Deposit/Withdrawal procedure' as well as '1:1,000 high leverage trade,' 'High execution power' are the main reason for popularity by clients. '24 hour support,' 'Segregated funds Ccustody' and others also provide the environment clients can trade at ease.
2021.12.06
Does XM employ negative balance protection system?
Yes, XM employs negative balance protection system and even in case the unexpected volatile movement of the market causes the loss in the client account, our negative balance protection averts the client from additional margin call. XM compensates all the negative balance of the client's account. So feel at ease.
2021.12.06
What is XM's support system like?
XM sets up the support desk of 24 hours, 5 days a week and is ready to accept the enquiries by e-mail in more than 26 languages and online support through live chat in 26 languages.
2021.12.06
NDD (No Dealing Desk) system which XM deploys is the order system where orders are executed without human intervention. All the orders are automatically executed without the intervention of dealers. Therefore XM realizes fair trading environment which does not cause the conflict of interest to the clients.
2021.09.02
Why high execution power realized with XM?
XM puts more emphasis on exchange marry backed by the enormous numbers of clients and their orders than cover deal. By doing this, XM can avoid delay of execution or lack of liquidity which is the weak point of cover deal and achieve high execution environment.
2021.09.02
