XM｜Q&A about Trading Tool
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I've installed MT4application. Is MT5 available on the same application?
No, when you have both of XM's MT4 and MT5 account, you need to download and install each application of MetaTrader 4 (MT4) and MetaTrader 5 (MT5). It will be the same as in case of PC, you need to install each of MT4/MT5 application and check if you can trade.
2021.08.12
Where can I check the login information for XM's MT4/MT5?
After you open the real account with us, you will receive the mail from us with the subject name, 'Welcome to XM - Your Account Details.' You will see the login information for XM's MetaTrader 4 (MT4)/MetaTrader 5 (MT5) in the mail. The password should be the same as your XM Member area password.
2021.08.12
Tell me how to log in to XM's MT4/MT5 on PC.
After you activate XM's MetaTrader 4 (MT4)/MetaTrader 5 (MT5), click the 'Log in to trade account' from the 'File' of the top menu, then you will see the input screen for your login information. When we obtain your account information of MT4/MT5, your login to MT4/MT5 will be completed.
2021.08.12
I forgot my login password for MT4/MT5 or Member area.
Reset is possible when you forget your login password for MetaTrader 4 (MT4)/MetaTrader 5 (MT5) or Member area. You go to the Member area and reset your password from 'Forgot your password?' and try to log in with the new password.
2021.08.12
I cannot log in MT4/MT5 of XM.
There seem to be several reasons when you are not able to log in to MetaTrader 4 (MT4)/MetaTrader 5 (MT5) and most of them are due to the wrong information for the login. Please re-check your 'Login ID,' 'Password' and the 'Name of Server.'
2021.08.12
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